Legal Information

Privacy Policy

Website — TransaGuard Technologies Inc. / GuardX-IQ
Last updated: April 2026
© TransaGuard Technologies Inc. — Copyright No. 1234417, issued June 23, 2025

Preamble

TransaGuard Technologies Inc. (hereinafter “TransaGuard” or “we”) places fundamental importance on protecting the privacy and personal information of all individuals who interact with its website and its GuardX-IQ solution.

This Privacy Policy transparently describes the nature of the data collected, the purposes for processing, the protective measures implemented, and the rights available to you.

It applies to anyone visiting the TransaGuard Technologies Inc. website or entering into a business relationship with us, whether as a client, prospect, partner, or visitor.

Core commitment: TransaGuard Technologies Inc. does not sell, rent, transfer, or share personal information of clients or prospects with third parties under any circumstances, for any commercial, promotional, or other purpose. This commitment is absolute and without exception.

1. Identity of the Data Controller

Company name: TransaGuard Technologies Inc.
Status: Corporation incorporated in Canada
Head office: Montreal, Quebec, Canada
Email: partnerships@transaguard.com
Website: www.transaguard.com
DPO (Data Protection Officer): To be appointed — all requests may be sent to partnerships@transaguard.com

2. Applicable Legal Framework

TransaGuard Technologies Inc. processes your personal data in strict compliance with the following legislation:

Act respecting the protection of personal information in the private sector (Law 25, Quebec, L.Q. 2021, c. 25)
Personal Information Protection and Electronic Documents Act (PIPEDA, S.C. 2000, c. 5, Canada)
General Data Protection Regulation (GDPR, EU 2016/679) — applicable to residents of the European Economic Area
Privacy Act (R.S.C. 1985, c. P-21) — for interactions with Canadian federal institutions

TransaGuard Technologies Inc. operates under Canadian jurisdiction and is not subject to U.S. laws such as the USA PATRIOT Act, ensuring full sovereignty over your data.

3. Personal Data Collected

3.1 Data Collected Directly

As part of your interactions with our website and our business team, we may collect the following data:

Professional identity: first name, last name, title, role
Professional contact details: email address, phone number
Organization details: company name, industry sector, company size
Messages and requests submitted through contact forms or by email
Information shared during demonstrations or business exchanges

3.2 Data Collected Automatically

When browsing our website, technical data may be collected in anonymized form for audience analytics purposes:

IP address (anonymized)
Browser type and operating system
Visited pages and visit duration
Traffic source (search engine, direct link, etc.)

This browsing data is processed in aggregate form and does not enable personal identification of a visitor.

3.3 Data We Do Not Collect

TransaGuard Technologies Inc. never collects:

Sensitive data (ethnic origin, political opinions, religious beliefs, health data, biometric data)
Personal banking or financial information
Data related to minors

4. Purposes and Legal Bases for Processing

Each processing activity is based on an identified legal basis and a specific purpose:

Information and demo request management: Legal basis: legitimate interest / pre-contractual measures. Purpose: respond to your requests and present the GuardX-IQ solution.

Commercial and contractual relationship management: Legal basis: contract performance. Purpose: establish and manage service contracts, issue invoices, and provide client follow-up.

Commercial communications (newsletter, updates): Legal basis: explicit consent. Purpose: inform you about GuardX-IQ updates, sector news, and offers. You may withdraw consent at any time.

Service improvement: Legal basis: legitimate interest. Purpose: analyze website usage and improve user experience, in anonymized form.

Compliance with legal and regulatory obligations: Legal basis: legal obligation. Purpose: accounting and tax compliance, and responses to competent authorities.

5. No Data Sharing or Resale

TransaGuard Technologies Inc. formally and irrevocably commits to never sell, rent, assign, share, disclose, or transfer personal information of clients, prospects, or partners to third parties, under any title, in any form, and for any purpose.

This commitment notably includes:

No transfer to data brokers
No sharing for third-party advertising or marketing targeting purposes
No assignment in commercial partnerships
No disclosure to third-party behavioral analytics platforms

5.1 Strictly Limited Exceptions

The only situations where data may be disclosed to third parties are the following, always under strict data minimization:

Technical providers and hosting partners acting as processors under data processing agreements compliant with PIPEDA and GDPR, with data stored exclusively in Canada
Canadian judicial or administrative authorities, only upon formal and binding legal request
TransaGuard legal counsel or chartered accountant, strictly within the scope of their mandate and under professional secrecy

In all such cases, TransaGuard Technologies Inc. remains responsible for processing and ensures appropriate contractual and technical safeguards are in place.

6. Data Retention Periods

Personal data is retained for the period strictly necessary for the purposes for which it was collected:

Prospects (no contract): 3 years from the last active contact. After this period, data is deleted or anonymized.

Clients (contractual relationship): Contract duration + 10 years after contract end, in accordance with Canadian legal accounting and tax obligations.

Anonymized browsing data: maximum 13 months, in line with best practices recommended by data protection authorities.

Data rights requests: 5 years from request closure, for compliance evidence purposes.

7. Data Security

As a company specialized in cybersecurity and transaction authentication, TransaGuard Technologies Inc. applies enterprise-grade security measures to protect collected personal data.

These measures include:

Encryption in transit (TLS 1.3) and at rest (AES-256)
Strict access control based on least-privilege principles
Continuous access logging and monitoring
Hosting exclusively on servers located in Canada
Regular security testing and vulnerability management
Staff training on data protection best practices

In case of a data breach likely to create risk for data subjects, TransaGuard Technologies Inc. commits to notifying competent authorities and affected individuals within deadlines required by applicable law (72 hours under GDPR; as soon as possible under Law 25).

8. Your Rights

In accordance with applicable laws, you have the following rights regarding your personal data:

Right of access: obtain confirmation that your data is processed and receive a copy.

Right to rectification: request correction of inaccurate, incomplete, or outdated data.

Right to erasure: request deletion of your data, subject to legal retention obligations.

Right to portability: receive your data in a structured, commonly used, machine-readable format.

Right to object: object to processing based on legitimate interest, particularly for commercial prospecting.

Right to withdraw consent: withdraw consent at any time for processing based on consent, without affecting prior lawful processing.

Right to restriction of processing: request temporary suspension of processing in circumstances defined by law.

To exercise these rights, send your request to: partnerships@transaguard.com
TransaGuard Technologies Inc. commits to acknowledging receipt within 5 business days and responding within 30 days. If request complexity justifies it, this period may be extended by an additional 30 days, with prior notice.

If you believe your rights are not being respected, you may file a complaint with the Quebec Commission d’accès à l’information (CAI) or, for EU residents, with the competent supervisory authority in your country of residence.

9. Cookies and Tracking Technologies

9.1 Strictly Necessary Cookies

These cookies are essential for technical operation of the website. They cannot be disabled. They do not collect personally identifiable information.

9.2 Analytics Cookies

These cookies allow audience measurement in aggregated and anonymized form. They are set only with your prior consent, in accordance with Law 25 and GDPR.

9.3 No Advertising Cookies

TransaGuard Technologies Inc. does not use advertising, targeting, or profiling cookies. No advertising third party has access to your browsing data through our website.

You can manage your cookie preferences at any time via the cookie management panel available on the website, or by configuring your browser.

10. International Data Transfers

Personal data collected by TransaGuard Technologies Inc. is processed and stored exclusively in Canada, on servers located in Canadian territory.

TransaGuard Technologies Inc. does not transfer data to third countries (outside Canada). If this practice changes, appropriate safeguards (standard contractual clauses, adequacy decision) will be implemented and this policy will be updated.

11. Data Concerning Minors

The TransaGuard Technologies Inc. website is exclusively intended for professional B2B use. We do not knowingly collect personal data relating to minors. If you believe such data has been collected by mistake, contact us immediately at partnerships@transaguard.com so that we can delete it.

12. Policy Updates

TransaGuard Technologies Inc. reserves the right to modify this Privacy Policy at any time, particularly to comply with legislative, regulatory, or technological developments.

The last update date shown at the top of the document will always be updated. In case of substantial changes affecting your rights, you will be informed by email or through a visible notice on the website.

13. Contact and Complaints

For any questions regarding this Privacy Policy, the exercise of your rights, or to report a concern:

TransaGuard Technologies Inc.
Email: partnerships@transaguard.com
Website: www.transaguard.com
Supervisory authority (Quebec): Commission d’accès à l’information (CAI) — www.cai.gouv.qc.ca
Supervisory authority (EU): Competent authority based on the complainant’s country of residence

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